Jean’s Story | A Legacy Smiles Patient Testimonial in Billings, MT

Duration: 2:31

Sometimes the answer starts with a conversation. Meet Jean, a patient at Legacy Smiles in Billings, MT, who shares her experience with our team and Dr. Kolten — from her first visit through her treatment.

At Legacy Smiles, we believe every patient’s story matters. Thank you, Jean, for sharing yours.

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Transcript

Jean 0:00 Legacy Smiles is probably the best dentist office I've ever been to. They want you to come in and feel very comfortable. I needed my teeth cleaned. I hadn't found a dentist for a while, and I have a high tolerance for pain. But anything in your mouth and not being able to swallow and those types of things, I think that's a fear for me. Dr. Kolten 0:20 Here at Legacy Smiles, we understand that this is not anyone's favorite place to be at a dental office. So we try to make everything about you and make you feel comfortable and welcome. Jean 0:32 I kept going to my doc, my main physician, and telling them that I keep having these headaches. You can only take aspirin and all those painkillers for so long before it kind of affects you, and I was just finished with getting my teeth cleaned and visiting with Dr. Colton. He was doing the checking of all the the cleaning, and I says I gotta go. I've got a headache. You know, this has been a long day. He goes, Well, how often do you have headaches? And I told him all the time. So he was the one that recommended the Invisalign for me, and we sat there and went through the whole process and showed me everything. And I was back in in a week, getting everything just taken care of. And you know, I I still get a headache periodically, but it's not like it used to be. You know, it was constant, and this was so. Dr. Colton really helped me get rid of those headaches. Dr. Kolten 1:23 What excites me the most, and things that a lot of dentists love as well, is when you can give someone that moment where you know you've changed their life forever, when you've changed their smile, when you've changed their teeth, when they love to smile or tell you they're going to smile for the first time in years. That is the moment that we love. Jean 1:42 Every couple of weeks, I'd have to come and see Dr. Colton with my Invisalign, and he was always so very kind. It's very important if your doctor understands you, you're going to get the better service from them, and they're going to be able to provide you what you really need. Dr. Kolten 1:58 I want them to feel that this place is different. Here, they really care here. They they listen to me. They they heard what you know why I haven't been to the dentist in a while, or this is something that I have anxiety about. But they take the time to listen. They take the time to get to know me. Jean 2:14 There's a lot of things that go on during the day that you don't recognize until you get that Invisalign in your mouth. Dr. Kolten 2:20 If you're ready to have a smile that you can be proud of, don't wait any longer. Give us a call at Legacy Smiles. Your Legacy smile awaits.

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